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Meadows, Giuliani and other Trump allies charged in Arizona 2020 election probe - The Washington Post

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PHOENIX — An Arizona grand jury on Wednesday indicted seven attorneys and aides affiliated with Donald Trump’s 2020 presidential campaign as well as 11 Arizona Republicans on felony charges related to their alleged efforts to subvert Joe Biden’s 2020 victory in the state, according to an announcement by the state attorney general.

Those indicted include former Trump White House chief of staff Mark Meadows, attorneys Rudy Giuliani, Jenna Ellis, John Eastman and Christina Bobb, top campaign adviser Boris Epshteyn and former campaign aide Mike Roman. They are accused of allegedly aiding an unsuccessful strategy to award the state’s electoral votes to Trump instead of Biden after the 2020 election. Also charged are the Republicans who signed paperwork on Dec. 14, 2020, that falsely purported Trump was the rightful winner, including former state party chair Kelli Ward, state Sens. Jake Hoffman and Anthony Kern, and Tyler Bowyer, a GOP national committeeman and chief operating officer of Turning Point Action, the campaign arm of the pro-Trump conservative group Turning Point USA.

Trump was not charged, but he is described in the indictment as an unindicted co-conspirator.

The indictments cap a year-long investigation by Arizona Attorney General Kris Mayes (D) into how the elector strategy played out in Arizona, which Biden won by 10,457 votes. Arizona is the fourth state after Michigan, Georgia and Nevada to seek charges against those who formed an alternate slate of presidential electors. As those cases slowly make their way through the legal system, Trump is again running for president, and officials in Arizona and other battleground states are preparing for another likely contentious election.

In releasing the indictment, Mayes’s office redacted the names of all of the individuals outside of Arizona who were charged until they have been served their indictments. The Washington Post was able to identify all of them through the accounts of their alleged actions described in the indictment.

George Terwilliger, a lawyer representing Meadows, said he had not yet seen the indictment.

"If Mr. Meadows is named in this indictment, it is a blatantly political and politicized accusation and will be contested and defeated,” he said.

Epshteyn declined to comment. Bobb, Hoffman, Bowyer, a spokesman for Giuliani and attorneys for Roman, Eastman and most of the Arizona Republicans did not immediately respond to requests for comment.

Many of those involved in the 2020 elector strategy, which played out in Arizona and six other states, have long insisted that the tactic was legal because the Trump electors were only placeholders to be activated if legal challenges to Biden’s win were successful in court. But Mayes charges that Trump’s allies inside and outside of Arizona intended all along to use the electors to falsely claim that the outcome of the election was in doubt — facilitating an effort to obstruct the certification of Biden’s victory in Congress on Jan. 6, 2021.

Unlike probes by state prosecutors in Michigan and Nevada, Mayes took a top-to-bottom approach with her investigation. Similar to prosecutors in the Atlanta area, Mayes targeted not just local conservatives who carried out the plan in Phoenix, but also the out-of-state middlemen in Trump’s orbit who allegedly helped put it together. But unlike in Georgia, Mayes did not try to indict the former president.

This is a second round of charges for Meadows, Giuliani, Ellis, Eastman and Roman, who were all indicted alongside Trump in Georgia last year. Ellis pleaded guilty in October to illegally conspiring to overturn Trump’s 2020 election loss in Georgia and has been cooperating with prosecutors. This is the first time Epshteyn — now a top 2024 campaign aide who frequently talks with the former president — has been charged for his alleged actions after the 2020 election.

Mayes’s case had been squarely focused on local conservatives up until late last year. Then, Arizona prosecutors and investigators met in December with Kenneth Chesebro, an attorney and an architect of the elector strategy who pleaded guilty in Georgia in October to a single felony count of participating in a conspiracy to file false documents. Chesebro provided Mayes’s team with records — some that had been previously unseen — that revealed more information about those involved in the Arizona effort, according to two people familiar with the investigation who requested anonymity to talk about the sensitive conversations. After that, they said the Arizona investigation widened.

Much of the activity that Mayes investigated happened in the weeks after Biden was declared the winner in Arizona and Dec. 14, 2020, when the Republican electors gathered to sign paperwork. Emails, records, text messages and other documents from this time have emerged in a variety of ways, including from the U.S. House select committee that investigated the Jan. 6, 2021, attack on the U.S. Capitol.

After the election, Giuliani and Ellis frequently traveled together as they worked to overturn Trump’s loss, state by state. Both attended a Nov. 30, 2020, event in downtown Phoenix attended by state GOP state and federal lawmakers, where they falsely claimed widespread fraud had marred the election. Then, Giuliani, Ellis and other Trump allies tried to convince then-Arizona House Speaker Russell “Rusty” Bowers (R) to help overturn the results.

Bowers, speaking in 2022 before the House committee, said he remembered Giuliani saying during that meeting, “We’ve got lots of theories — we just don’t have the evidence.”

Bobb, who has ties to Arizona, communicated with Trump allies about the strategy. After the House speaker met with Giuliani and other Trump allies, Bobb emailed the then-state senate president with information that Giuliani believed could be used to sow doubt in the 2020 outcome.

Eastman, a pro-Trump lawyer who helped devise the multi-state strategy, outlined how it could be achieved.

Roman, the campaign staffer who oversaw election-day operations, circulated emails about the alternate elector plan, tracked elector participation in several states and communicated about making sure the paperwork was in Washington by Jan. 6, 2021, when Congress convened to count electoral college votes. Roman directed Chesebro to make sure that Ward, the state party chair, had the necessary paperwork to prepare for the signing of official-looking paperwork, according to emails that have been made public.

In early December 2020, Epshteyn emailed a Wisconsin-based attorney who was aiding the campaign and asked him to draft sample language for alternate electors in seven states, including Arizona. Epshteyn wrote that the request came from Giuliani, and he added, “If that’s difficult, we can have counsels in those states do it.”

Meadows, as Trump’s final White House chief of staff, has sought to downplay his involvement in the elector plan. In a federal court hearing last August in Georgia, Meadows repeatedly testified under oath that he played no role in the elector effort. Prosecutors introduced into evidence December 2020 emails between Meadows and Jason Miller, a longtime Trump campaign aide that showed Meadows forwarding a memo about the plan to Miller.

“Let’s have a discussion about this tomorrow,” Meadows wrote. When Miller told him the campaign was already talking about it, Meadows replied, “We just need to have someone coordinating the electors for the states.” In court, Meadows sought to downplay the email, saying that his use of the term “we” meant the campaign, not him. Meadows also testified that he did not want to get “yelled at” by Trump.

On Dec. 12, 2020, Republicans in Arizona were finalizing plans to assemble in Phoenix to stand in solidarity with Trump. Ward emailed Chesebro, Roman and others that the Trump campaign had requested the participation of Arizona electors. “We are all prepared to meet 12/14,” she wrote. “It would be optimal if the campaign created and produced the documents in the ACTUAL format needed so staff can print the collateral, the electors can show up, meet/vote, and sign, and then staff can collate the documents and send to the appropriate places in the appropriate way.”

Roman responded to the group and directed Chesebro, “Please send the full updated AZ packet.”

Ward also made clear in her email that she had talked to Giuliani. She wrote that she had “told him we were working to make sure we accomplish what we need to do.”

On Dec. 14, 2020, the day the electoral college formally convened, Ward and other pro-Trump Republicans gathered at the state party’s headquarters. The party publicized the event — which they called “The Signing” — on Twitter, and electors posed for photos.

In the weeks following the Jan. 6 attack, prosecutors across the country weighed whether to investigate pro-Trump electors in their states. At the time in Arizona, then-Attorney General Mark Brnovich (R) chose not to do so. After Mayes won her election in 2022 — partly on a promise to investigate the elector strategy — she assigned a team of prosecutors to begin pursuing evidence.

Along the way, state prosecutors spent several hours interviewing Bowers, Republican members of the Maricopa County Board of Supervisors who voted to approve election results from the Phoenix area and others familiar with how the elector maneuver unfolded inside of the state GOP.

In early March, the probe began nearing an end, and the pro-Trump electors received subpoenas requesting their testimony before a grand jury. Many had been advised to invoke their Fifth Amendment right not to answer questions.

Holly Bailey in Atlanta, Amy Gardner in Portland, Ore., and Josh Dawsey and Maegan Vazquez in Washington contributed to this report.

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Root Cause

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Quoting Erika Hall

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A bad survey won’t tell you it’s bad. It’s actually really hard to find out that a bad survey is bad — or to tell whether you have written a good or bad set of questions. Bad code will have bugs. A bad interface design will fail a usability test. It’s possible to tell whether you are having a bad user interview right away. Feedback from a bad survey can only come in the form of a second source of information contradicting your analysis of the survey results.

Most seductively, surveys yield responses that are easy to count and counting things feels so certain and objective and truthful.

Even if you are counting lies.

Erika Hall

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Five Observations on the TikTok Bill and the First Amendment | Lawfare

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Over the weekend the House passed an updated version of the Protecting Americans from Foreign Adversary Controlled Applications Act. The bill requires the Chinese technology company ByteDance to divest from TikTok, the popular social media platform and, in the absence of a divestment, would ban TikTok in the United States. The Senate is expected to pass the bill this week, and President Biden has indicated that he will sign it.

In podcasts and panel discussions, I’ve made the case for why such a ban could survive First Amendment scrutiny (although it’s certainly not an easy case). I now want to highlight five observations from those conversations that I hope will be helpful, especially given that TikTok will almost certainly challenge the law in court.

1. The law isn’t a straightforward ban of TikTok, but its defenders need to be willing to defend it as one.

Many supporters of the bill have denied that it bans TikTok, pointing to the option for ByteDance to divest. Indeed, Sen. Maria Cantwell (D-Wash.)—whose support, as chair of the Senate Committee on Commerce, Science, and Transportation, is crucial for the law to pass in the Senate—backed the bill after the House agreed to extend the divestment period from six to nine months (extendable to a year by the president). This extension makes it likelier that, if ByteDance chooses to divest, it will be able to do so in time and avoid a TikTok ban in the United States.

At the same time, although the bill isn’t a straightforward ban of TikTok, it’s not not about banning TikTok. Lawmakers and the public understand that there’s a real chance that ByteDance will fail to divest in time, either because of the complexity of selling such a large technology company or because of potential pressure from the Chinese government on ByteDance not to divest. Defenders of the bill should thus be clear eyed that a ban is a real possibility and should therefore be prepared to defend the ban, not just the divestment, on First Amendment grounds.

This is not to say that the divestment option is irrelevant to the First Amendment analysis. Whatever the precise First Amendment standard that applies (see the next point), a relevant factor is whether the law goes beyond what is necessary to further the government’s goals. A law that holds out a realistic possibility of divestment by definition sweeps more narrowly than one that mandates a ban in all circumstances. (Whether it sweeps narrowly enough is a different question.)

The other benefit of the divestment option is that it vividly illustrates precisely the problem the government is trying to solve. If ByteDance fails to divest TikTok in the 12 months the statute allows, it will likely be because the Chinese government prevented ByteDance from doing so. But it is precisely this sort of government interference in TikTok’s operations that is at the core of the justification for the bill. If, by contrast, the Chinese government permits ByteDance to divest, that suggests that the U.S.’s concerns were perhaps overblown; but in that case TikTok has not been banned, and so there’s no First Amendment issue to litigate.

2. It’s unclear what the proper tier of scrutiny is, but it also doesn’t really matter.

The hardest part of the First Amendment analysis is deciding what the right level of scrutiny should be. There are plausible candidates up and down the line. For example, critics of the bill could argue that the law operates as a kind of prior restraint on speech, because it prevents the speech at issue—people communicating on TikTok—from happening outright. And while not all prior restraints are unconstitutional, they are the most disfavored form of government action under First Amendment law.

At the same time, there are reasons to question whether a ban of TikTok would be a prior restraint. First, as the U.S. District Court for the District of Montana held, a ban of TikTok would not eliminate TikTok-like speech, since there are other comparable services, most notably Instagram Reels. In addition, unlike in most of the other cases where the courts have struck down prior restraints, the ban would not set up a permitting regime that would require TikTok to get approval from government officials before operating in the United States and thus would not delegate overly broad licensing discretion to a government official.”

If the courts do not treat the law as a prior restraint, they may still subject it to strict scrutiny—the most searching form of constitutional review. First, strict scrutiny would kick in if the courts determine that the law is not content neutral—meaning it singles out certain categories of content (for example, Chinese propaganda) for government regulation. Second, they might even characterize the law as viewpoint based if they conclude that what motivated the government was not just concern over Chinese interference but the specific viewpoint—meaning support for whatever the Chinese Communist Party favors—that such interference would presumably attempt to advantage. For example, statements by the bill’s supporters expressing concern over TikTok’s alleged promotion of pro-Palestinian viewpoints could be used as evidence of a viewpoint-based motivation. Viewpoint-based laws are even more difficult to defend under the First Amendment than are content-based laws.

But the law’s supporters have a plausible argument that a ban of TikTok is neither viewpoint nor content based but is, rather, a neutral time, place, and manner restriction on speech—the logic being that no matter the content or viewpoint that appears on the platform, TikTok can’t operate in the United States as long as it is controlled by ByteDance. If that’s the case, then the law would be subject to only intermediate scrutiny (or, alternatively, the functionally equivalent O’Brien test, which applies to regulations of nonspeech conduct—like corporate ownership—that also implicates speech). This is the level of scrutiny that the Montana court thought was most appropriate, although it recognized that, “like the curate’s egg,” none of the existing case law on tiers of scrutiny applied perfectly to the TikTok fact pattern.

Ultimately, though, it may not matter much what specific level of scrutiny applies. All the tiers are formulated in a vague, open-ended way. What, precisely, is the difference between strict scrutiny’s “compelling government interest” and intermediate scrutiny’s “substantial government interest,” or the former’s requirement of least restrictive means versus the latter’s narrow-tailoring rule? Often the most that can be said is that strict scrutiny is in some ill-defined way “stricter” than intermediate scrutiny, but this hardly provides much guidance to lower courts.

And the emphasis here is on lower. Once an issue reaches the Supreme Court, the already-minimal determinacy of the tiers of scrutiny largely goes out the window. The justices are notorious for backing into whatever tier of scrutiny is necessary for them to achieve their desired normative and policy outcomes goals. This is especially true where the issue—as would certainly be the case with respect to this law—is both high profile and largely unprecedented. When—and it’s a matter of when, not if—the law is reviewed by the Supreme Court, what will determine the outcome is not what level of scrutiny the justices pick, but rather their own open-ended balancing of the interests at stake.

3. The better justification for the law is about foreign manipulation, not data privacy.

So what are the relevant values? In particular, what is the most compelling case the government can make for upholding the law? Here it’s important to distinguish between the two justifications that are most commonly raised by the bill’s supporters: that TikTok’s foreign ownership threatens the data privacy of Americans and that it exposes them to manipulation by a foreign adversary. Both of these are true, but only the latter concern is compelling enough to justify a TikTok ban.

Before I became a law professor, I was a national security lawyer in the Department of Justice. It was a great job, and not without its perks. In addition to a subsidized basement gym and a free D.C. Metro pass, I was the lucky recipient of at least two vouchers for lifetime credit and identity monitoring. For the latter, I have the Chinese intelligence community to thank—in particular their theft of personal data, including highly sensitive security-clearance applications, about me and millions of my colleagues.

All this is to say that, if the Chinese government wants data on Americans, they don’t need TikTok to get it. They don’t even need to steal it. The United States is a notorious outlier among developed nations for its lack of a national data-privacy law. This means that the Chinese can just buy from data brokers and other third-party aggregators much of the same information that they would get from having access to TikTok user data. This doesn’t mean that control over TikTok wouldn’t confer a marginal advantage for data privacy, but it would be just that, marginal, and likely insufficient to justify the real First Amendment harms of banning a platform used by tens of millions of Americans.

By contrast, the foreign manipulation concern—that the Chinese government could influence the American information space, especially during a conflict between the United States and China—is specific to Chinese control over TikTok. While it’s true that other major platforms have been vectors for state-sponsored misinformation campaigns, there’s no comparison between the damage that could be done by a covert effort that is actively being fought by Facebook or Google and what the Chinese government could achieve on a platform that they have actual control over.

So, while the government isn’t wrong that the data privacy of Americans is an important national security interest, it’s on much safer ground with respect to the First Amendment if it sticks to the problem that this law is uniquely positioned to address: control by a foreign adversary nation of a large part of the American information space.

4. The manipulation threat is speculative, but not really.

But how real a danger is foreign manipulation? Many critics of the law argue that the concern about Chinese interference is speculative, and they have a point. There isn’t smoking-gun evidence—at least not that the government is willing to disclose—of Chinese meddling in the TikTok algorithm (though there’s certainly justified suspicion). The lack of evidence of significant overt influence operations on the platform isn’t surprising; given how powerful control over TikTok could be in the case of a true crisis in U.S.-Chinese relations (think a war over Taiwan), it would make sense for China to keep its powder dry as long as possible. But this lack of evidence still poses a challenge for defenders of the law, especially given that the First Amendment harms from a TikTok ban—at a minimum disrupting the communication of tens of millions of American users as they migrate to alternative platforms—is anything but speculative.

But the threat of Chinese influence over TikTok is speculative only to a point. China has vividly and on numerous occasions demonstrated that it has the necessary means and motives. The Chinese government is famously prickly about its image and how outsiders view it, especially when it comes to its geopolitical ambitions. For example, when, in 2019, the general manager of the Houston Rockets basketball team tweeted in support of pro-democracy protesters in Hong Kong, the government canceled TV broadcasts of NBA preseason games in China, an increasingly lucrative and important market for the NBA (and there are many other examples of similar incidents). More broadly, as the State Department noted in a report released last year, China “employs a variety of deceptive and coercive methods,” including “propaganda, disinformation, and censorship,” to “influence the international information environment.”

The Chinese government’s willingness to boss around nominally private Chinese companies is also well established. The line between private companies and the Chinese state is notoriously blurry and, if business executives step out of line, the Chinese government is more than willing to punish them harshly and publicly. When Jack Ma, founder of Chinese e-commerce giant Alibaba, criticized Chinese financial regulations in 2020, he disappeared from public view for years and was forced to dramatically restructure his company. Ma is only one of many executives to have discovered the limits of personal wealth and business independence.

When push comes to shove, there’s no reason to think that the Chinese would not pull every lever they have to gain a strategic advantage over the United States, and this includes manipulating how millions of Americans get their information.

5. The alternatives all have serious downsides, including Project Texas.

As Matt Perault has written on Lawfare, a curious feature of the debate over the TikTok bill is the absence of discussion over Project Texas, TikTok’s plan to address national security concerns by transferring much of its U.S. infrastructure to Oracle, a U.S. technology company, and permit more government oversight of its operations. As Perault notes, lawmakers have largely dismissed Project Texas as a “marketing scheme” but without specifying exactly why they view it to be insufficient.

I’m not in a position to evaluate the details of Project Texas, but I do want to flag two concerns that will attach to any mitigation plan that’s short of full independence from the Chinese government. The first is that no amount of process and oversight will guarantee compliance if ByteDance (and thus the Chinese government) is ultimately in control of TikTok—and anything that could would likely be the functional equivalent of divestment and thus unacceptable to ByteDance and the Chinese government. In a case of particularly bad timing for TikTok, a recent investigation by Fortune shows how, even as TikTok publicly touted its independence from ByteDance, the two companies’ operations were heavily intertwined, with a substantial amount of U.S. data being transferred to China.

The second problem with a Project Texas-like plan is that it raises its own First Amendment concerns. For Project Texas to work, the government would have to be able to audit TikTok’s content moderation practices. But that would create ongoing government oversight of content moderation, which, as the ongoing NetChoice litigation demonstrates, is itself legally dicey because of the platforms’ own First Amendment rights. A divestment or ban, by contrast, is a one-time event and would leave any platform operating in the United States to make whatever content moderation decisions it wanted.

***

As I said above, I think the law has a strong chance of surviving First Amendment review. But I also don’t think it’s a foregone conclusion. When the law inevitably arrives at the Supreme Court, the justices will be tasked with weighing for the rest of the country the salience of the speech interests tied up in the platform against the national security interests of excluding one form of Chinese influence from nearly half of the American population.

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Zoho is the Google Workspace alternative African tech companies are choosing - Rest of World

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When Nigerian edtech startup, Flexisaf, decided to cut costs earlier this year, it realized it needed to reduce its spending on technology.

One of the company’s biggest costs was the money it paid Google to use its Workspace — a collection of Google products including Gmail, Drive, Calendar, Meet, and Docs. Flexisaf had used Google Workspace since 2010, but with 100 employees now, it was becoming too expensive for the small business.

In March, Flexisaf found a solution to its problem in Zoho, an Indian company that offered similar products as Google, but at a fraction of the price. Flexisaf has started the process of migrating to Zoho — once that is completed, it will save the company around 8,000,000 naira ($6,960) a year, Sa’ad Shehu, Flexisaf’s people and talent manager, told Rest of World.

“⁠The approach we’ve taken is to introduce the mail and meeting tools first, and drive adoption of the other features within the coming months,” Shehu said.

Zoho, a lesser-known rival of Google and Microsoft in the enterprise software space, has been stepping up in Africa as an affordable alternative to the global giants. The company has hired local staff, introduced payment options in local currencies, and even sponsored a cricket tournament to dig its heels into the market. But even as it has seen some early success, African tech experts say Zoho needs to strengthen its branding and engage with the local tech community to give serious competition to its larger rivals in the future.

There is a tremendous opportunity for “digital transformation” in African countries, Praval Singh, vice president of marketing and customer experience at Zoho, told Rest of World. “A lot of companies are adopting digital, either for the first time or they’re on that path of making their businesses more efficient using technology,” he said. Rest of World spoke to seven startups in Nigeria, Kenya, and South Africa that have ditched Google and switched to Zoho’s products over the past year or so. 

While Zoho launched in India in 1996, it was only in 2019 that it started on-the-ground operations in Africa, with one salesperson each in South Africa and Nigeria. Now, it has about 60 employees across the continent, Zoho’s regional manager for Africa, Andrew Bourne, told Rest of World. Besides work management tools like the equivalent of Gmail or Google Drive, Zoho sells software for customer relationship management, human resource management, and accounting, among other products. 

Globally, Zoho has over 100 million users. Its clients include e-commerce major Amazon, leading carmaker Mercedes-Benz Group AG, Indian airline SpiceJet, and food delivery platform Zomato. Zoho’s advantage over its bigger rivals is that it does not run ads or sell customers’ data to third parties, Singh said.

In 2023, Zoho’s user base in Nigeria grew by 50% year-on-year, while its revenue from South Africa rose by 73%, Bourne said. The company refused to disclose how many users it had in Africa or how much revenue it had made from the continent. A Zoho spokesperson told Rest of World its clients include Kenyan lifestyle app Pesapal, South African fintech Payfast, and events ticketing portal Quicket. The company’s combined annual revenue has crossed $1 billion.

But despite its initial success, Zoho doesn’t have the same support for the local developer ecosystem as Google does in Africa, according to Prosper Otemuyiwa, a Nigerian software engineer and co-founder of ForLoop, an African nonprofit developer community. “They don’t have enough goodwill yet,” Otemuyiwa said. “[Google] has built an ecosystem of tools and support, [and] users are likely going to hesitate before clocking out of [it], just as people would rather pay for an Apple product just to remain within that ecosystem of tools.”

In 2021, Zoho started allowing African companies to pay for its software in local currencies. This decision has been a major reason for Zoho’s success in Africa as it allowed customers and potential clients to avoid regulatory hurdles around dollar spending, Kehinde Ogundare, country director for Nigeria, told Rest of World. “We saw the rise in adoption of Zoho technology in Nigeria when we started pricing in local currency and building a local support team.”

In comparison, African companies can pay for Google Workspace only in dollars and euros, as verified by Rest of World.

“As long as there’s a naira equivalent for anything that’s coming in dollars, Zoho will win,” Adewale Yusuf, co-founder and CEO of edtech startup AltSchool Africa, told Rest of World. “They have great products and pricing — what’s left is to build trust and engage in strong marketing activities to completely shake out the big guys.” Yusuf, who has co-founded three startups, said all his companies now use at least one Zoho product.

Google and Microsoft did not respond to Rest of World’s queries about offering localized solutions in Africa, including adding payment options in local currencies.

Zoho has also been aggressive with its pricing in Africa. Zoho One, a bundle of more than 45 products, sells for just $6.70 per user in Nigeria, compared to $30 in the rest of the world.

“Cost is the biggest driver for me,” Neto Ikpeme, founder and CEO of Nigerian health-tech startup Wellahealth, told Rest of World. Ikpeme had opted for Zoho over Google when he launched his company in 2016. “We know that it’s difficult enough to access dollars, and if you can, you might want to reserve it for other services that you can’t pay for locally,” he said. But the low pricing may not be enough for Zoho to dethrone its larger rivals. Users told Rest of World the company’s products lack sophistication.

“Zoho hasn’t done a design upgrade in a while and it is starting to get a little bit stale. They also need to have better mobile apps,” said Vijay Anand, an Indian angel investor and founder whose startups use Zoho. When he tested Zoho’s new Slack-like service, Cliq, Anand was disappointed by the lack of emojis and GIFs. “It’s the one happy thing the teams have,” he said.

ForLoop’s Otemuyi said Zoho lacks a developer community that can support its products in Africa. “There’s no strong community to leverage when you run into a problem,” he said. “Google has that in abundance and across the continent in terms of developers, startups, and IT professionals generally.”

Zoho is partnering with local business communities, incubators, accelerators, and venture capital firms to tackle that challenge, Veerakumar Natarajan, the company’s regional manager for East Africa, told Rest of World. In Kenya and South Africa, for instance, it has partnered with startup incubator hubs like J-Hub Africa and Silulo Foundation, respectively, Natarajan said.

“Google is a lot bigger than we are in terms of size,” Singh said. “But our portfolio, with a spread of 55-plus apps, is the most prolific in the industry, owing to our bullish focus on [research and development].” He said some customers might use only Zoho, while others might use it along with Google’s products to meet different needs. “It takes each of a kind to make a village,” said Singh.

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FTC Bans Worker Noncompete Clauses - The New York Times

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mareino
9 hours ago
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Expect a lot of high salary workers to suddenly get a raise to $151,164
Washington, District of Columbia
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